Frequently Asked Questions

Common Questions

We are a custom packaging manufacturer with integrated industry and trade. We have our own factory, packaging design team, R&D engineering department, after-sales department, and sales team.

We are located in Liao Bu Town, Dongguan City, Guangdong Province, China. We have been providing custom packaging design and gift box service for over 20 years.

As a custom packaging printing factory that accepts custom printing, we are able to manufacture most of the printing processes. Such as debossing, embossing, glossy iamination, gold stamping, matt iamination, silver stamping, spot UV, etc.

This is the project we always insist on. Our paper is produced with environmentally friendly paper, and the ink passes organic testing. But if you require certain special processes, it may not be possible to guarantee that all boxes are recyclable.

Yes, for any custom printed, custom structured boxes, we have a MOQ of 1 unit (for samples) or 1000 units (for official orders).

Absolutely! We have our mold development team. Therefore we can easily handle trays made of different materials, such as EVA, foam, plastic, and simple cardboard.

No. No hidden fees of any kind at all. All charges will be listed on the quotation. What you see is what you get.

Our rush production time for gift boxes is 3-7 days, and our standard production time is usually 10-15 days. If you need an expedited order, please let us know in advance.

Please note: All times are provided as estimates only and do not include shipping time.

Yes, we can send you a free white sample (without any pattern) to confirm the structure. You just need to pay for the shipping!
If you need a full printed package, you may need to pay a small sample fee. The sample fee will be refunded when you next place a large order.

Payment & Shipping

We accept T/T, PayPal, Western Union, and E-checks. If you wish to pay by credit card or local payment methods, we can also accept different payment methods such as Visa, Boleto, etc.

We will send the sample via DHL, EMS, FedEx, or TNT.
Official shipments will be sent through our long-standing logistics companies by sea or air ( depending on weight, package size, and transit time). Please pay the freight in advance and purchase insurance for the shipment, to avoid freight escalation and possible surprises.
If the customer has their shipping options, we will cooperate to complete them.

Air freight lengths range from 7-20 days, shipping lengths range from 25-70 days. Please note: All dates are just provided as an estimate and cannot be guaranteed.

We can ship your box worldwide – we work with shipping agencies all over the world. You also can ship your order separately to different locations, you just might have to pay multiple shipping charges.

Certification and Privacy

Yes. Our factory complies with ISO9001:2015 quality management, our products pass FSC certification, and BSCI also accredits us.
If you need any additional third-party certification, we can do it.

Definitely! We keep all design information of our clients strictly confidential. It is only used when we confirm the requirements with you and the box manufacturing.

Scroll to Top